Your staff does too much manual work. I make their lives easier.
MediSave claims, NEHR submissions, insurance portals. Singapore clinics deal with systems that do not talk to each other. I build the automations that connect them.
4,300
work hours saved per year by SingHealth using robotic process automation (RPA) for MediSave claims processing
2027
NEHR becomes mandatory with penalties up to $20K fine or 1 year imprisonment
2025-2031
InvoiceNow rollout timeline, already live for government suppliers since November 2025
The 7 biggest time sinks in Singapore clinics.
Ranked by how much time they waste and how well automation solves them.
MediSave & MediShield Life Claims
Electronic submission through the CHAS portal, correcting rejected claims, reconciling approved amounts against what was billed. Data that already exists in the CMS gets re-keyed into government forms by hand.
What I automate
Claim forms fill themselves from your CMS. Rejections get flagged with what to fix. Your staff stops re-typing what the system already knows.
Private Insurer & TPA Claims
Different insurers, different forms, different portals. Pre-authorization requirements vary. Following up on unpaid claims is a job in itself.
What I automate
Each insurer gets the right form in the right format. Outstanding claims get follow-ups on schedule. Your front desk stops tracking claims in their head.
Double & Triple Data Entry
Patient information goes into the CMS, then gets re-entered for claims, then again for billing. Payment reconciliation across NETS, PayNow, cash, and insurers happens in spreadsheets.
What I automate
Enter data once in the CMS and it flows everywhere: claims, billing, reconciliation. The spreadsheets disappear because the systems are finally connected.
CMS-to-Accounting Gap
Most clinic management systems do not sync with accounting software. Daily totals get re-entered manually, transactions categorized by hand, and month-end reconciliation takes hours.
What I automate
Your CMS talks to your accounting software directly. Daily numbers sync, GST calculates, and month-end reconciliation goes from hours to a glance.
NEHR Compliance (Mandatory 2027)
National Electronic Health Record contribution is becoming mandatory by early 2027, with penalties of up to a $20,000 fine or 1 year imprisonment. Many clinics still have manual or incomplete data contribution workflows.
What I automate
Your CMS data goes to NEHR on its own. You get alerts if something is missing before an audit catches it. Compliance becomes a background process, not a fire drill.
HealthierSG Care Reporting
18 care protocols under HealthierSG require structured reporting. Lab results, chronic disease management data, and health plans must be submitted regularly. Much of this is still manual keying.
What I automate
Reports pull from your CMS and lab systems, format themselves per protocol, and submit on schedule. Your staff stops spending afternoons typing data into government forms.
InvoiceNow & GST E-Invoicing
Peppol-compliant e-invoicing is already live for government suppliers (November 2025) and expanding to GST-registered businesses by April 2026, with full rollout by 2031. Legacy CMS platforms may not support Peppol natively.
What I automate
Compliant invoices generate from your existing billing data and submit through Peppol. Your CMS does not need to support it natively. The automation bridges the gap.
The portals your clinic must work with.
I know these systems because I build automations that work with them. Your staff should not have to navigate them manually.
NPHC
National Public Health Campaigns
Campaign enrollment, subsidy tracking, and patient eligibility verification for national health programs.
MHCP
MediSave/CHAS Portal
Electronic claims submission for MediSave, MediShield Life, and CHAS subsidies. The primary government claims interface for clinics.
NEHR
National Electronic Health Record
Centralized patient health records. Currently voluntary for most, becoming mandatory by early 2027 with enforcement penalties.
CorpPass
Corporate Digital Identity
Authentication gateway for all government digital services. Required for IRAS filings, MOM submissions, and InvoiceNow registration.
InvoiceNow
Peppol E-Invoicing Network
National e-invoicing infrastructure built on Peppol. Already live for government suppliers, expanding to all GST-registered businesses by 2031.
PDPA, HCSA, and MediSave audit rules. Already handled.
Your staff should not be re-keying MediSave claims by hand.
Tell me which system is eating the most time and I will show you what changes.
Get Started